Document Management Policy

Last Updated: 29 April, 2024

Purpose

The Document Management Policy is vital to ensuring the secure handling, storage, and processing of user documents within our web application. This policy outlines the procedures and protocols in place to maintain the confidentiality, integrity, and availability of user data.

Document Collection

We collect various types of documents from users to facilitate the provision of our financial services, including but not limited to identification documents, financial records, and legal documents. Users can submit their documents securely through the web application by uploading them directly.

Data Security

Skentino Financial Services implements robust measures to safeguard user documents and data. These measures include encryption of data in transit and at rest, strict access controls limiting document access to authorized personnel only, and compliance with relevant data protection laws and regulations.

Use of Documents

User documents are utilized solely for the purpose of providing requested services and complying with legal requirements. We do not use user documents for any other purposes without explicit consent from the user.

Retention and Disposal

User documents and data are retained for a period necessary to fulfill the purposes outlined in this policy and to comply with legal requirements. Upon expiration of the retention period, documents are securely disposed of using industry-standard methods to prevent unauthorized access or disclosure.

Access and Correction

Users have the right to access or correct their submitted documents. To do so, users can follow the procedure outlined in the web application or contact our customer support team for assistance with accessing or correcting their documents.

Changes to the Document Management Policy

This Document Management Policy may be updated periodically to reflect changes in our practices or legal requirements. Users will be notified of any changes through the web application or other appropriate channels.

Contact Information

If you have any questions or concerns regarding our Document Management Policy or need assistance with document-related inquiries, please contact our customer support team at contact@skentino.finance. We are committed to addressing any inquiries or concerns promptly and transparently.